What is service accommodation?

Service accommodation refers to fully furnished apartments or homes available for short-term or extended stays, offering amenities and services similar to hotels.

How is service accommodation different from a hotel?

Service accommodations offer more space, privacy, and often include a kitchen or kitchenette. They provide a more homely feel compared to traditional hotel rooms.

What amenities are included in your service accommodations?

Our accommodations typically include essentials like WiFi, fully equipped kitchens, linens, toiletries, and often access to facilities like gyms or pools.

What is the booking process like?

To book, simply browse our listings, select your preferred dates, and complete the reservation online. You can also reach out to our customer service for assistance.

Are there minimum stay requirements?

Minimum stay requirements vary by property and season. Please check the specific property details for this information.

Can I cancel or modify my reservation?

Our cancellation and modification policies vary by property and reservation type. Please refer to the booking details or contact our support team for assistance.

Is there a cleaning service included?

Yes, we provide regular cleaning services during your stay. The frequency may vary depending on the length of your reservation.

Do you offer discounts for longer stays?

Yes, we often offer discounts for extended stays. Contact us directly or check the website for any ongoing promotions or special rates.

What are the check-in and check-out times?

Standard check-in time is 3:00 pm and check-out is 10 am.If you are looking to arrive earlier or leave later, we do offer an early check-in late check-out service which can be added to your booking for an additional fee, subject to availability.

Is smoking allowed in the accommodations?

Our accommodations are strictly non-smoking.

What should I do if I encounter issues during my stay?

Please contact our customer support team immediately, and we will do our best to resolve any issues promptly.

Do the service apartments have car parking?

Yes, most of our properties do have car parking, spaces in which are subject to availability. Usually we share parking details one day prior to check-in.

What time is check-in and check-out?

Standard check-in time is 3:00 pm and check-out is 10 am.

If you are looking to arrive earlier or leave later, we do offer an early check-in late check-out service which can be added to your booking for an additional fee, subject to availability.